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Call center services for taxi orders

The work base of any taxi service is calls reception. More than 900 customers call taxi services daily  and most of them do not want to deal with such companies who do not care about minimum waiting time on the line, prompt car delivery etc. Your business cannot last long without properly organized and efficient taxi services calls processing.

You want to succeed and prosper in the taxi business and treasure every customer?

You need to use the outsourcing for the dispatcher organization. The prepared set of services for taxi services will save your expenses and increase your profits. Forget about staff recruitment and training, paying and analysis of bills for the telephone, leave it to the professionals, activate the service outsourcing personnel .

We offer organization of the taxi services calls:

1.     Calls reception and processing is proper and efficient operators’ work to receive bookings and forward them to your executors.

2.     The service “Infoline” will support clients on all questions.

3.     Creation of the virtual office will save you from the troubles of establishing taxi business in other town.

4.     Auto-notification of the customers using IVR

5.     Updating the passengers’ databases.

6.     Voice messages delivery.

The advantages of the call center set of services for the taxi business:

·         The taxi dispatcher line will work 24 hours without breaks and troubles.

·         The calls for booking taxi will increase twice daily.

·         You do not have to buy equipment for the dispatchers.

·         Increase of the taxi business competitiveness.

More time and costs for cars service and drivers recruitment.

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