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Telephone counseling Service orders technical support Hotline Call Processing and Applications Organization helpdesk Virtual office Outsourcing Outsourcing Call

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Opinion poll Reserve call center Work with receivables Invitations to events Mystery Caller Telemarketing Telephone surveys Presentation by phone Automatic calls Creating and updating databases

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Prompts, IVR Contact center for an insurance company Determining customer satisfaction Target audience research Identification of loyalty (NPS-analysis) Call tracking Online consultant Direct phone Voice message delivery Call center for a real estate agency

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09.06.2019

Introduction of 5G on the roads of Ukraine

Ukraine is among the TOP-10 of the world states in which the connection of the new 5G format is being conducted on the highways.

06.06.2019

Growth of IT market in Ukraine

Today, Ukraine is experiencing positive growth in the information technology market. As of 2018, the number of FOPs in the IT sector increased by 23%. The greatest dynamics is observed...

04.06.2019

How to save with the help of outsourcing

About 75% of Fortune 500 companies have already opened their own service centers. Different countries of the world are selected for location, and in recent years they are beginning to...

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