Онлайн-консультант, определить, нуждаетесь ли вы в этих услугах
Your company is engaged in the sale of goods or services, but so far you have not been able to provide customers with an established technical dialogue scheme? - This is bad, because in time, even the most loyal client can go to another company, because for many of us it is extremely important that:
- There was access to the firm around the clock;
- No boundaries, because sometimes it is very important to contact companies when you are abroad;
- The answers to your questions were quick and as complete as possible.
Note that many companies can not afford to enter such a staff unit, so they turn to outsourcing companies for help, who take on this part of the job and cope with it as quickly and efficiently. This can be achieved due to the fact that our companies employ professional consultants who have learned how to establish contact even with the most problematic clients. We also take into account the fact that the specialists are establishing contact not only with customers, but also with business partners, in order to improve the market of contacts and further sales.
What is the difference between our online consultants and others?
- Specialized training was conducted to improve communicative skills and abilities;
- In detail we understood before cooperation with specificity of your company;
- Quickly answer questions in the chat mode, if necessary send screenshots, photos and videos;
- Activate the growth of trust in your company, because they choose an easy and unobtrusive tone in communication.
Note that it is much more profitable to give preference to this category of assistants, because you do not need to provide them with a workplace, pay salaries and taxes, and also provide technical work. We not only have powerful Internet traffic, but also the opportunity to order a service that will be provided to customers 24 hours a day and 7 days a week, even on holidays and weekends. As practice shows, companies that have their online helpers on the main pages of the site, not only constantly increases the profit, but also does not fall consumer audience.
A big plus is that initially we will help you to establish a rubrication so that the client can choose the field of his question - complaint, praise, questions on exploitation, questions about buying and delivery, price aspects. This approach allows you to quickly find the right specialist and does not force the client to wait long.