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The ideal telephone consultant - who this person is

The ideal telephone consultant - who this person is

Each of us in his life, sooner or later, faced the fact that he was forced to communicate with a telephone consultant. This practice of technical and business communication came to us from Western countries, where the phone in business, namely, as a way of communicating with customers, was actively used in the early 90s of the last century. In our country, similar practice became more active only by the middle of the 2000s, when a potential audience began to appear mobile phones.

How do we respond to calls?

First of all, seeing on the screen an unfamiliar, if not a secret, number, we have a slight fear - who it can be, therefore, initially set up negatively. Experienced phone managers know this negative nuance, so initially they try to do everything in order not to provoke a refusal.

A typical person's response to a poll call:

  • Where did you get my number?
  • Why did I fall into the survey?
  • What is your activity related to?
  • What pluses can I get from working with you?

Of course, it is important to know and understand the fact that the reaction to forced communication with a stranger is initially negative, therefore, due to the fact that we have been on the market for a long time, we conducted not one ordered project for telephone interviews, ringing and establishing contact with the audience - we have an important baggage of knowledge and skills that will help to quickly implement your project into reality, and in addition to get real and objective results.

When ordering the services of a telephone consultant from us, you get a collective image, namely:

  • A competent and correct interlocutor;
  • Pleasant voice of a girl or a man;
  • Absence of jaded phrases, a monotonous pace of conversation;
  • Targeted strictly to the client;
  • Maximum correctness and tolerance;
  • Quick solution of the situation and order processing;
  • Work around the clock, as well as on weekends and holidays.

We are for that we are trusted, so the selection of text, people and standard treatment is carried out only after analyzing the company's activities. You can apply for a short term (offers of shares, congratulations on holidays, a survey for new products), or 24 hours a day - a telephone support service with various broad functions. All services will surprise you with quality, price and confidentiality.

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