Request a call

Internet shopping

In an online store work the great importance is given to the communication with the clients and audience, providing information about cooperation, delivery and payment terms and conditions, monitoring of orders. The work will be cost-effective and profitable only if the contact processes are properly arranged.

To provide telephone sales and consultations it is necessary to recruit and train staff, to purchase the specialized equipment, to allocate workspace (very often – to rent an office) that ultimately leads to great expenses. You can reduce the expenses several times while improving the quality of service by entrusting the work to the outsourcing call center.

The contact Center ContactCall offers full service with incoming and outgoing calls. Cooperation with us is:

·         Efficient and friendly operators;

·         Modern equipment;

·         Calls processing any time of the day, month;

·         Activation of your own Hotline;

·         Telephone presentations, databases maintaining;

·         Technical, consulting, informational support of customers/partners;

·         Effective “cold” calls and active sales;

·         Considerable savings, low prices for the services;

·         All kinds of reports.

Organization of a call center with the ContactCall is a profitable business solution that allows you to concentrate available forces on the development and promotion of an online store and not be distracted to recruit and train staff and control their work.

Involvement of the ContactCall into the work will provide the following benefits:

·         Increase of an average purchase cost;

·         Providing 24hours smooth store work;

·         Increase of repeated/combined sales;

·         Speeding up the work processes and simplification of the business activity;

·         Audience research, implementation of telephone marketing;

·         Increased trade turnover and number of customers.

ContactCall provides detailed statistical reports on negotiation, market research, etc. Cooperation with us is a step to enhance profits and increase competitive advantages!

Leave request
our partners and customers:
company news
The ideal telephone consultant - who this person is
Each of us in his life, sooner or later, faced the fact that he was forced to communicate with a telephone consultant. This practice of technical and business communication came...
Checking the activity of the online store - the subtleties of operations
Doing business in the Internet segment puts its owner not only in a fairly rigid framework to match the current market conditions, but also forces you to keep your hand...
Phone calling customers - when and why you need
Modern marketing strategies and formats for communicating with the real and potential audience - this is one of those factors that distinguish a successful company from the average. The matter...
Read all news
intresting articles
Call center for small and medium businesses
Any business, whether small and large, constantly having to deal with two types of problems: internal and external. The irony...
Advantages of the service "hotline" call center outsourcing
Most often the first contact with the client begins with the Secretary handles all calls to the company without exception....
Read all articles