Request a call
Ru
Eng

Voice menu IVR - automatic voicemail

To optimize the incoming customers’ calls and forward them in accordance with the subject for further processing the voice menu IVR is used. The main purpose of the system is to save time on processing incoming calls, thereby reducing the costs for maintenance of the incoming line. In fact, IVR voice menu is an answering machine that plays the pre-recorded information when a call comes in. In real time a client himself has an opportunity to obtain the necessary information by simply pressing the buttons.

You need voice menu IVR if:

1.     Your company processes thousands of the telephone calls every day and the processing of a call takes a lot of time and costs for numerous staff.

2.     The callers’ questions are mostly same and do not require the operators assistance in majority of cases.

We suggest you not to waste time for taking and processing of the incoming calls and use our contact center offer. The voice menu IVR is an advantageous variant for your company hotline that saves time for the main work.

Where voice menu IVR can be used

The voice menu IVR is used in different businesses both for the communication with the clients and partners and for the interim connection with the colleagues. Using the voice menu IVR it is convenient to sell products and service of wide range, to carry out interactive contests, to forward the incoming calls in informational and entertaining resources and also to forward the incoming calls in accordance with their themes.

 Evaluate the voice menu IVR advantages from the contact center ContactCall:

·         Work without breaks and weekends (24 hours a day, 7 days a week).

·         Full control of the incoming calls due to the automatized system.

·         Savings of manpower and material resources.

·         Quality increase in customers’ service.

·         Expanding the clients’ database.

How to book voice menu IVR

Our contact center specialists will record all voice messages. They will be composed in accordance with intonation rules, diction, recorded professionally. Voice menu IVR from the contact center ContactCall will make positive and trustworthy impression on the clients and will raise your company’s image.

You can make an order and soon you will be contacted by our manager to clarify all the details. Or ask questions ordering "a call back." Call us at any time, as well as e-mail us (details are stated on the website). Call Center ContactCall experts will provide you with the most advantageous solution depending on the specifics of your company and the volume of incoming calls.

Also, together with the service voice menu IVR we suggest you to use the following call center services ContactCall:

 

virtual office;
hotline;
helpdesk.

Leave request
our partners and customers:
company news
05.10.2017
The ideal telephone consultant - who this person is
Each of us in his life, sooner or later, faced the fact that he was forced to communicate with a telephone consultant. This practice of technical and business communication came...
29.09.2017
Checking the activity of the online store - the subtleties of operations
Doing business in the Internet segment puts its owner not only in a fairly rigid framework to match the current market conditions, but also forces you to keep your hand...
21.09.2017
Phone calling customers - when and why you need
Modern marketing strategies and formats for communicating with the real and potential audience - this is one of those factors that distinguish a successful company from the average. The matter...
Read all news
intresting articles
Call center for small and medium businesses
Any business, whether small and large, constantly having to deal with two types of problems: internal and external. The irony...
more
Advantages of the service "hotline" call center outsourcing
Most often the first contact with the client begins with the Secretary handles all calls to the company without exception....
more
Read all articles