Request a call
Ru
Eng

Distributors

A call center for the distribution companies is the best solution to improve the process of work, which will not only reduce costs in times for organizing telephone contacts, but also significantly improve the level of customer service.

It is well known that communication in sales organization is crucial. At the same time, many wholesale, retail distribution companies are unable to effectively make contact with the customer because of the banal lack of time due to a large number of organizational problems.

Implementation of professional support from the contact center ContactCall eliminates the need of receiving incoming and outgoing calls from the work process.

The reasons to entrust some authorities to the call center ContactCall:

·         Inaccuracies in orders;

·         Frequent mistakes in forms filling up, delivery organizations etc;

·         Inaccurate information about sales quantity and the remainings in stores;

·         Constant failures to meet deadline of reports;

·         Ineffective marketing complex.

Call center is ready to fully take over all the business processes carried out on the phone and arrange professional, high quality customer service. We will advise competently about promotions, new services and products, provide information about shipping and returns, debt, etc., which will expand the dealer network and properly build algorithms of active sales.

The perspectives from the cooperation with the call center ContactCall:

·         Release of time and manpower for development of retail network, quality and quantity increase of sales of products and services;

·         Maximum effective information spreading for clients and partners;

·         Improvement of the customer service (reduction of waiting time on the line), increase of loyalty to the company;

 

·         Training ContactCall employees your scripts and algorithms of sales, the implementation of more effective selling techniques.

Leave request
our partners and customers:
company news
05.10.2017
The ideal telephone consultant - who this person is
Each of us in his life, sooner or later, faced the fact that he was forced to communicate with a telephone consultant. This practice of technical and business communication came...
29.09.2017
Checking the activity of the online store - the subtleties of operations
Doing business in the Internet segment puts its owner not only in a fairly rigid framework to match the current market conditions, but also forces you to keep your hand...
21.09.2017
Phone calling customers - when and why you need
Modern marketing strategies and formats for communicating with the real and potential audience - this is one of those factors that distinguish a successful company from the average. The matter...
Read all news
intresting articles
Call center for small and medium businesses
Any business, whether small and large, constantly having to deal with two types of problems: internal and external. The irony...
more
Advantages of the service "hotline" call center outsourcing
Most often the first contact with the client begins with the Secretary handles all calls to the company without exception....
more
Read all articles