Request a call
Ru
Eng

Communications providers

The provider services market is highly competitive for the main players and that is forcing companies to fight for every single customer. However it is not rare that there are times when the operators are simply unable to cope with the avalanche of incoming calls and forced to miss calls or make mistakes in database maintenance.

In each provider’s practice, regardless of the scope of his activities (telephone, television, internet) for sure there were situations of inaccuracies of information when ordering services and other nuances, which knock out a well-functioning working rhythm.

If you are familiar with such problems, the most efficient way to solve them is booking service "call center for providers." This tool allows you to debug communication with customers, optimize work processes and reach a fundamentally new level of service and, consequently, profitability.

Organization of the outsourcing call center means not only 24 hours’ service of incoming calls processing, but also independent telephone calls such as "cold calls" or active phone sales. It is also possible to implement questionnaires programs, providing automatic information and telephone presentations.

The outsourcing center ContactCall staff with take over all telephone relationships with customers and partners.

The advantages of forwarding calls to outsourcing:

·         Possibility to concentrate on priority tasks without distracting factors;

·         Reduction of expenses for utility bills;

·         Proper processing of incoming calls, full support of clients on any question;

·         Organization of hot line and informational line, virtual office;

·         Full statistic reporting;

·         Absence of necessity to train staff, to equip work places and allocate an office.

 

ContactCall has only highly qualified staff and has a strong technical base. By contacting us, you provide stable and continuous connection with your company!

Leave request
our partners and customers:
company news
11.07.2018
Effective call center - guaranteeing the effectiveness of any landlord
On the Internet, you can find a lot of sites, single-page (landings), which are focused on the sale of a product, but not all of them bring profit to its...
20.12.2017
Analysis of the results of the marketing campaign
Outsourcing services are currently in demand in all areas of activity. The companies, thanks to the help of professionals from the side, set up the most effective work, control every...
18.12.2017
Telemarketing and its effectiveness
The essence of the process of telemarketing is understandable and clear, because it is to communicate with the future audience in order to increase sales and increase the number of...
Read all news
intresting articles
Call center operator. Who is this and what is he eating?
Having worked as an operator of a telephone line for more than two years, I can more confidently consider myself...
more
Call center for small and medium businesses
Any business, whether small and large, constantly having to deal with two types of problems: internal and external. The irony...
more
Read all articles